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IT Service Desk & Support

  • Help Desk:
    (850) 412-HELP(4357)

    Email:
    its@famu.edu
  • Office Hours:
    Monday - Friday, 8AM - 5PM

ITS News & Announcements

  • ITS Advisory - Phishing Scam March 18, 2016

    Please be advised ITS is aware of an email with the subject line “Invoice VUINV17494 from Tip Top Delivery” that was delivered to multiple FAMMail users.  You should NEVER click on links, provide your password, open documents and reply to emails from unknown sources.  ITS is working on identifying where this message originated and working with...

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  • ITS & CIS Visit Northwest Regional Data Center March 2, 2016

    On March 3rd and 4th CIS students in Ms. Charlene Watson’s CNT 2000 and CIS 4361 class will tour the Northwest Regional Data Center. The Northwest Regional Data Center (NWRDC) was founded in 1972 and is based in Tallahassee, Florida. It is the State’s leading computing provider in both educational and governmental communities. “ NWRDC offers...

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  • IT Advisory - Telephone/Internet Outage – Old FAMU DRS Lucy Moten Building February 29, 2016

    Please be advised that a fiber line has been cut in the old FAMU DRS Lucey Moten building. The following departments have no telephone, internet or fax capabilities:Admissions Admissions New Student Orientation Operations Analysis Office of Enrollment Management We are working to resolve this issue by close of business today. We apologize for any...

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  • IT Advisory - Locky Virus February 23, 2016

    Please be advised the Office of Information Technology Services (ITS) wants to make the FAMU community aware of ransomware, malware that prevents or limits users from accessing their system, known as “Locky.” The malware is sent via email with an attachment posed as an invoice. Once the user clicks the attachment, it will infect all files on the...

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Information Technology Services · 1610 S. Martin Luther King Jr., Blvd. · University Commons Room G126 · Tallahassee, FL 32307 · P: (850) 599-3560

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