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IT Service Desk & Support

  • Help Desk:
    (850) 412-HELP(4357)

    Email:
    its@famu.edu
  • Office Hours:
    Monday - Friday, 8AM - 5PM

ITS News, Announcements & Security Updates

  • Security Update - Phishing Scam (New Payroll) June 19, 2017

    Please be advised that ITS is aware of an email with subject line “New Payroll” that was delivered to multiple FAMMail users.  This email is a phishing scam that seeks to have a person click on the link “View Message Now”. You should NEVER click on links or reply to emails with your personal information from unknown senders.  ITS is working on...

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  • Security Update - Phishing Scam (WebAccess) June 19, 2017

    Please be advised that ITS is aware of an email with subject line “Attention Florida A&M University E-mail User” that was delivered to multiple FAMMail users.  This email is a phishing scam that seeks to have a person click on the link “WebAccess”. You should NEVER click on links or reply to emails with your personal information from unknown...

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  • Security Update - WannaCry Ransomware May 16, 2017

    Reports of ransomware known as “WannaCry” are targeting computers worldwide. Ransomware is a type of malicious software that infects a computer and locks out a users’ access to it until a ransom is paid to unlock it. Microsoft released a patch in March that addresses this specific vulnerability, and installing this patch will help secure your...

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  • Security Update - Phishing Scam (Account Update) April 11, 2017

    Please be advised that ITS is aware of an email with subject line “Account Update” from sender “Bettye Grable” that was delivered to multiple FAMMail users.  This email is a phishing scam that seeks to have a person click on a link to “upgrade their email account to Microsoft Outlook 2016”. You should NEVER click on links or reply to emails with...

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Information Technology Services · 1610 S. Martin Luther King Jr., Blvd. · University Commons Room G126 · Tallahassee, FL 32307 · P: (850) 599-3560

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