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IT Service Desk & Support

  • Help Desk:
    (850) 412-HELP(4357)

    Email:
    its@famu.edu
  • Office Hours:
    Monday - Friday, 8AM - 5PM

ITS News, Announcements & Security Updates

  • Security Update - WannaCry Ransomware May 16, 2017

    Reports of ransomware known as “WannaCry” are targeting computers worldwide. Ransomware is a type of malicious software that infects a computer and locks out a users’ access to it until a ransom is paid to unlock it. Microsoft released a patch in March that addresses this specific vulnerability, and installing this patch will help secure your...

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  • Security Update - Phishing Scam April 11, 2017

    Please be advised that ITS is aware of an email with subject line “Account Update” from sender “Bettye Grable” that was delivered to multiple FAMMail users.  This email is a phishing scam that seeks to have a person click on a link to “upgrade their email account to Microsoft Outlook 2016”. You should NEVER click on links or reply to emails with...

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  • Security Update - Phishing Scam March 18, 2016

    Please be advised ITS is aware of an email with the subject line “Invoice VUINV17494 from Tip Top Delivery” that was delivered to multiple FAMMail users.  You should NEVER click on links, provide your password, open documents and reply to emails from unknown sources.  ITS is working on identifying where this message originated and working with...

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  • ITS & CIS Visit Northwest Regional Data Center March 2, 2016

    On March 3rd and 4th CIS students in Ms. Charlene Watson’s CNT 2000 and CIS 4361 class will tour the Northwest Regional Data Center. The Northwest Regional Data Center (NWRDC) was founded in 1972 and is based in Tallahassee, Florida. It is the State’s leading computing provider in both educational and governmental communities. “ NWRDC offers...

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Information Technology Services · 1610 S. Martin Luther King Jr., Blvd. · University Commons Room G126 · Tallahassee, FL 32307 · P: (850) 599-3560

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