How To's - Image Now
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Can PeopleSoft do what ImageNow is doing?
Although aspects of ImageNow work hand in hand with iRattler, ImageNow is an independent system that reduces the University's paper use....
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How to Access WebNow?
WebNow is an alternative to ImageNow when off campus or not on FAMU’s network. If you are prompted to either download or update Java...
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How to Complete a TMS for an ImageNow related request?
Go to the "FAMU Task Management" (TMS) at www.famu.edu/tms Complete the requested information Under "Category*" select "Operations...
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How to Install or Update Java?
Java Installation Steps Step 1 To update Java on your computer please use Internet Explorer or Fire Fox website when selecting the...
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How to Log into ImageNow?
The great news is that your ImageNow and iRattler credentials are the same. When you update your iRattler credentials, that information is...
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If I am attempting to log into ImageNow and see an error message that says: “The ImageNow Server network connection is temporarily unavailable. Try your request again later.” How do I resolve this?
This message is an indication that your computer is not able to connect to the ImageNow server via the internet. Since there are a few...
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If I need an ImageNow workflow to be set up in my department or area, what should I do?
Great! We look forward to working with you. In order for us to expedite your business solution, please follow the steps below in sending...
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If I need something fixed within ImageNow, what should I do?
Go to the "FAMU Task Management System" (TMS) at www.famu.edu/tms If you have an account in the TMS system, please sign into the section on...
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If I need to expand my permissions or get permissions for someone in my area what should I do?
In order to a. update a user’s permission (due to user moving to another department, etc) b. create an ImageNow user account c. remove or add...
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Is there a way for me to know I am experiencing an ImageNow problem?
Great question. There are some major telltale signs that ImageNow might not be operating efficiently on your workstation. Here are some of...
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What is ImageNow?
ImageNow, now called Perceptive Content, is a software that enables users to secure and access business content in any format across its...
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What should I do if I want an ImageNow Scanner in my area?
Great question. If your area sees high volumes of paper that need to be stored in ImageNow or your office is the starting point of a...
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Which office handles ImageNow requests?
Operations Analysis in the department of Information Technology Services, handles all ImageNow requests.
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