Great question. There are some major telltale signs that ImageNow might not be operating efficiently on your workstation.

Here are some of them:

  • No documents are being submitted into ImageNow
  • No emails are being received into your ImageNow monitored email queue
  • No faxes are being received in your area ImageNow monitored email queue
  • ImageNow stopped working or froze

If any of the issues above arise, please restart ImageNow and your computer and test your system again. If the problem persists, please submit a TMS to Operations Analysis under the category “ImageNow Client Problems/Installation”.

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