Great question. There are some major telltale signs that ImageNow might not be operating efficiently on your workstation.
Here are some of them:
- No documents are being submitted into ImageNow
- No emails are being received into your ImageNow monitored email queue
- No faxes are being received in your area ImageNow monitored email queue
- ImageNow stopped working or froze
If any of the issues above arise, please restart ImageNow and your computer and test your system again. If the problem persists, please submit a TMS to Operations Analysis under the category “ImageNow Client Problems/Installation”.