This document explains how to connect to the Office 365 service.

Important: Mobile devices, when configured for your Office 365 account via Exchange/ActiveSync protocol can be remotely wiped.
Note: These instructions will also work for Windows Phone 7.

Configure Windows Phone for Office 365

  1. From the Home screen, tap the right arrow or swipe to the right

WindowsPhone HomeScreen

  1. Scroll down and tap Settings.

WindowsPhone Settings

  1. Tap email + accounts.

WindowsPhone EmailAccounts

  1. Tap add an account.


WindowsPhone AddAccount


  1. Tap Outlook.
    • Note: Tap Exchange if using Windows Phone version 8.1


  1. Enter your account credentials:
    • Email Address:
    • Password: current password
  2. Tap sign in.
  3. It will notify you with, "We're looking for your settings." After a few moments, it will return you to the email + account page. Your account will be listed and should be syncing with your account.
  • Once the email account is no longer greyed out (syncing), click on the account.
  • On the accounts settings screen, enter a preferred name within the "Account name" field - we recommend 'Office 365'.
  • Make any additional changes and tap the check mark.
  1. Return to your home screen and scroll down to the very bottom. You should see a new square indicating your new email account. Tap on this square/tile to view your email.



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