The following are solutions to common issues that may arise:

Problems with the Manage Content Module

I clicked on publish, but the indicator just keeps spinning and nothing is happening (it's been over 2 minutes)
Something has gotten frozen in the publishing process, and it's stuck. We apologize, but your most recent changes may be lost if you haven't been publishing or saving throughout the process. You will need to refresh your browser and open the page again.

Problems with the Manage Navigation Module

I went to the navigation and some of my links have disappeared
There are two possible solutions to this problem:

  1. You may need to clear your web browser cache. You are seeing a previous state of the navigation, and not the most recent one that's live on the website. The Navigation module is Flash-based, and as such, it gets cached. Clearing your web browser cache and then logging in again will allow you to see the most recent version of the navigation. **NOTE** Please DO NOT save the navigation in this state as you will erase the actual links that are there.
  2. If it's a sub navigation or external link, be sure to check the End-Publishing date and see if it's expired. If it's expired, you just need to set it sometime in the very distant future, remove the link that's in the navigation, and drag the updated link back over to the navigation and save it again.
  • Add/Remove External Links

    Select the folder or page where you want the external link to be added by clicking on the right of the folder name or on the desired page...

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  • Add/Remove Photos

    Please note that you may want to create a folder called "img" to house all of your photos so that they may be stored in one place on the...

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  • Create Pages

    First click on your respective folder After selecting your folder click on Add Content and a menu will appear Select the type of page that...

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  • Create Sub-Menu

    Select the folder where you would like the sub menu to be placed A folder within Cascade contains a group of related assets Use a sub menu...

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  • Dashboard

    This will take you to your Dashboard that contains various information in a readily accessible location History - Displays what you have...

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  • Edit/Modify

      Select the page that you wish to edit out of your folder.              2.  Click on the "Edit" button to edit the page.                    3. The "Test Editor Toolbar" will...

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  • Login

    Before we begin to do any actions on the Content Management System (CMS), we must first login with our username and password

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  • Publish

    After a page has been submitted you can now publish the page by first clicking on the "Publish" button (which allows the page to be viewed on the...

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  • Reorder Links

    Select the folder where you would like the links reordered To see the files in the folder either right click on the folder and select view...

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  • Submit Page

    Please note the message on the next page: "You are previewing a draft. To make these changes permanent, click Submit" Upon clicking on the...

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